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As a documentation service provider and contractor, we create clear, user-friendly user assistance solutions for the products developed by our clients: user manuals, online help files, interactive software demos and tutorials. If you prefer writing your software documentation in-house, we advise and train you and your staff, and support you whenever required.
Our primary focus is on software user assistance and user documentation for software-controlled products.
Therefore, if you need a technical writer who creates a user manual or online help file for your new product, or if you want to optimize your existing technical documentation, we can help you.
Technical documentation created by specialists generates a small but fundamental competitive advantage.
Professional technical documentation created by experts gives you a significant competitive edge. Stand out from the crowd and at the same time unburden your staff from the unpopular task of writing user documentation "along the way".
An experienced technical writer puts himself or herself effectively in the position of the user and also explains what seems to be evident for persons within your company. In addition to the boost in productivity and flexibility, this will significantly increase quality and customer satisfaction. As user-friendly documentation will result in a decreasing number of support calls, improvements in this field will also pay off financially.
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As specialist, consultant and contractor for software documentation and software user assistance solutions we provide the following professional services:
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As a result of our work you will either get specific files or complete, turnkey documentation solutions.
| ▪ | User Manuals
(user guides, reference guides, reference manuals, technical manuals, instruction manuals, software manuals) |
| ▪ | Online Help Files
(online documentation, online manuals, help systems, context-sensitive help, context help, HTML help files, Windows help files) |
| ▪ | Software Demos, Tutorials
(screencasts, flash demos, multimedia demos, training videos) |
You always obtain the full copyright of all generated materials as well as the complete source code.
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If you have any questions, please do not hesitate to contact us. We look forward to hearing from you. We speak English and German.
Best Regards,
Marc Achtelig
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