Trainings and Workshops
I provide custom trainings and workshops on software documentation (technical documentation for software) and software user assistance. My main focus is on the design and creation of user-friendly manuals, online help files, screencasts, demos, and tutorials.
Do you want to enable your staff to plan, write, and improve their own software documentation (user manuals, online help files, and software demos)? Or do you need some specific training?
I’ll teach you everything that you need to know, organized as a workshop. The workshop will be based on your particular documentation needs and on your own, specific documents.
If you’d like, I can also continue our support for some time after the workshop and provide feedback on how to further optimize your work.
The primary focus of our assistance will usually not be on how to use a specific authoring tool—you can usually learn this fairly easily by reading the tool’s documentation. What’s much more important is that we provide answers that aren’t given in any tool-specific training:
▪What makes the difference between conventional documentation and great, user-friendly documentation?
▪How should you structure your documents?
▪What’s important when writing help texts?
▪How can you write efficiently?
As we’ll be working with your own documents in the workshop, and as we’ll address your specific needs and questions, the invested time won’t be spent “unproductively” but will yield a double benefit instead.
If you have any questions, please don’t hesitate to .