Creation of Texts for User Interfaces (UX Writing)
As an expert for software user assistance, I create clear and consistent texts for the user interface (UI / GUI) of your software. In addition, I can create internal and external help texts.
We shouldn’t fool ourselves. Users don’t like reading manuals. Most users read documentation only as a last resort when they are stuck. Users want to get their job done quickly. Moreover, many users don’t like the idea that they need help at all.
Therefore, the best form of user assistance is assistance that the user doesn’t even notice as “help.” It’s just around “incidentally” when needed (embedded help).
Do you want to make your products as self-explanatory as possible using embedded help texts?
I can develop an integrated performance support and information solution that goes well beyond standard documentation and basic online help. This solution includes:
▪identification of the information that can be directly embedded into the user interface (UI / GUI) of your software rather than into separate technical documentation (user manuals, online help)
▪concept on how and where this information is displayed
▪style guide for all texts
▪standardization and coordination of terminology among the user interface, user manuals, online help, and sales materials
▪writing of the texts
For more information on performance support embedded into the user interface, also bee my web site .