Texts for User Interfaces
As an expert for software user assistance solutions and software documentation, I create consistent, clear, helpful, and thus user-friendly texts for the user interface (UI / GUI) of your software. In addition, I can also create the required supplemental manuals, online help files, screencasts, demos, and tutorials.
We shouldn’t fool ourselves. Users don’t like manuals, and they don’t like online help either. Most users use documentation only as a last resort when they have problems—if they ever read it at all. Users want to get their job done. They don’t want to spend time reading instead of working. Moreover, they don’t like the idea that they need help at all.
Therefore, the best form of assistance is assistance that the user doesn’t even notice as “help.” It’s just around “incidentally” when needed (embedded help).
Do you want to make your products as self-explanatory as possible using embedded help?
I can develop an integrated performance support concept and information solution that goes well beyond standard documentation and basic online help. This includes:
▪a decision about which information can be directly embedded into the user interface (UI / GUI) of your software rather than into separate technical documentation, such as user manuals or help files
▪a decision about how and where this information will be displayed
▪a style guide for all texts
▪the standardization and coordination of terminology among the user interface, user manuals, online help, and sales materials
▪writing the texts
If you have any questions, please don’t hesitate to .