UA (User Assistance) and Technical Writing

Links for technical writers and others who create technical documentation and software documentation: UA (user assistance), technical communication, technical documentation, technical writing.

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The linked web sites and their publishers are not associated with or endorsed by indoition engineering, and do not reflect the opinion of indoition engineering. Copyright of materials by their respective copyright holders.

 

EServer Technical Communication Library

The most comprehensive virtual library for technical communicators on the Web. Provides links to thousands of articles and resources.

WritersUA

Some very good articles, mainly on software-documentation-related topics. Also provides a comprehensive resource directory. Look on the title page and also browse the archive.

tekom

Ausgewählte Beiträge, zumeist aus der Fachzeitschrift "technische kommunikation", sind auch für Nichtmitglieder zugänglich.

Intercom Magazine

Featured articles are freely available on the web site (go to the archives section).

C-PORTAL für Technische Dokumentation

Mischung zahlreicher Artikel, Präsentationen und Tipps.

The Software Design Smorgasbord from Craig Marion

Excellent link list on interaction design, interface design and information design.

Writer River

Collaborative news site for the field of technical communication.

dokuworld.de

Bietet kurze Artikel, aktuelle Nachrichten und Pressemeldungen aus dem Umfeld der Technischen Dokumentation.

UEPO.DE

Nachrichtenportal für Übersetzer.

EPSS central

Big archive of articles and studies on the topics that comprise EPSS and PCD, such as usability science, interface design, instructional technology, cognitive science and information architecture. Go to the tab labeled "Knowledge".

William Horton Consulting

Offers a lot of excellent materials on e-learning, knowledge management, online documentation, and visual design.

UA Training

A collection of some excellent presentation slides with a focus on software user assistance.

Great User Documents

Free downloadable course in HTML format.

Online Technical Writing

Basic online textbook on technical writing.

Web Writing That Works

Ideas and services for web writers, editors, and content managers. If you browse a little you can find some good tips here.

WIKIVERSITY

Provides a rather basic online course in technical writing.

Hypermedia-Texte planen und schreiben

Umfassendes Online-Buch zum Thema Hypertext.

TechCom Plus Resources

There are a number of good articles and presentations on this web site. Go to "Resources". The links to the articles are at the bottom.

Indexing user manuals

The British/Irish Society of Indexers provides a number of articles on indexing user manuals (on the web site, go to "Publishers and Authors > Advice for technical authors"). Also they publish a corresponding usability study (go to "About indexing > Usability of indexes").

Typografie.info

Portal für Typografie und Gestaltung, organisiert als Wiki. Ergänzend gibt es auch noch ein Forum zum Thema.

Gallery of Onscreen Help

Collection of screen captures of various online help systems.

OWL Online Writing Lab

Collection of handouts and exercises on general writing concerns, English as a second language, grammar, spelling, punctuation and professional writing.

Plain English Campaign

Collection of free guides in PDF format.

Plain Language Action and Information Network

Collection of resources that are aimed to help you write more clearly and more concisely.

Sharpening Your Writing Skills

Two free booklets in PDF format: "Writing Styleguide and Dictionary of Plain English" and "Sharpening Your Writing Skills – A Workshop for Business and Technical Writers". For the download, go to the "Publications" section.

Proofreaders' Marks

Some brief references of proofreader's marks can be found at:

Anglizismen und Übersetzungsfallen

Bietet zahlreiche Beispiele für unpräzise oder schlicht falsche Übersetzungen Deutsch - Englisch sowie Wendungen, die verraten, dass ein Text zwar "eingedeutscht" aber nicht übersetzt wurde.

englisch-hilfen.de

Liste typischer "False Friends" im Englischen.

FMM - Frequently Made Mistakes

Tipps zu im Englischen häufig gemachten Fehlern.

korrekturen.de

Enthält einen Kursus zur Zeichensetzung, ein alphabetisches Verzeichnis häufiger Fehler im Deutschen sowie ein Rechtschreibquiz.
Gehen Sie zur Rubrik "Kursus".

CyberText Newsletter

"Official newsletter/blog of CyberText Consulting: Technical communication specialists".

HelpScribe

"Helpful posts on technical writing and help authoring" by Craig Haiss.

Gryphon Mountain Journals

"Blog on technical communication and other writing topics" by Ben Minson.

ffeathers

"A technical writer’s blog" by Sarah Maddox.

Kai's Tech Writing Blog

"Experiences and insights, strategies and methods from more than 20 years of technical writing" by Kai Weber.

Cherryleaf Technical Authors Blog

Blog on a wide spectrum of user assistance related topics.

Communications from DMN

Blog and podcast by Aaron Davis and Scott Nesbitt.

ITauthor

"Stuff about technical writing and software". Blog and podcast by Alistair Christie.

Usable Help

"Examining documentation and help systems since 2002". Blog by Gordon Meyer.

The Content Wrangler

"Content is a business asset worthy of being managed". Blog by Scott Abel.

I'd Rather Be Writing

"A blog about the latest trends in technical communication". By Tom Johnson.

Just Write Click

Blog by Anne Gentle with a focus on collaborative authoring and the social web for documentation.

Technical Communication Center

"Technical Writing & Communication Tips, Trends & Tutorials". By Ugur Akinci.

doc-x

"Alles für die Technische Dokumentation".

Erklärer-Blog

"Ansichten einer unbedeutenden Redaktions-Ente über Bedienungsanleitungen und Gebrauchsanweisungen, Texte, Kommunikation und Verständlichkeit". Blog der klare Texte + Bilder GmbH.

Technische Dokumentation, Terminologie & Open-Source

Blog der tfk technologies GmbH.

Die Redakteuse

Blog von Marijana Prusina.

manualBLOG

Vorstellung lustiger und obskurer Fundstücke aus technischen Anleitungen, Verpackungstexten und anderen Quellen.

Do you miss anything that we ought to mention? Did you find any information that is incorrect or obsolete? Please help us to keep this page up to date and let us know. Thank you.

This page was last updated 08/2010.

Keywords relating to this page: UA - user assistance - technical writing - technical documentation - technical communication - software documentation - user documentation - user assistance - links - weblinks - web links - resources - web sites.

 

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