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How much does it cost to create technical documentation, especially software documentation such as user manuals, online help files, screencasts, demos and tutorials? How much time does it take to create technical documentation? How can the costs be estimated reliably?
User-friendly technical documentation (software documentation, software user assistance) makes your clients happy and minimizes your support costs. Our goal is to find the total optimum between these benefits on the one hand and the money that it costs to create the documentation on the other hand. Good documentation is expensive – poor documentation is even more expensive.
Certainly you’d like to read some precise figures here. However, as projects can be very different, it’s hard to find a general rule.
As a rule of thumb, the time required for writing software documentation roughly is:
| ▪ | about 1 hour per page for revising an existing document |
| ▪ | about 2 hours per page for writing a new document |
When documenting hardware and complex drawings have to be made, the time required can be significantly higher.
Our rates are based on the specific professional requirements of a project, and normally range from about €50 per hour to €100 per hour.
Please feel free to ask for an individual quotation.
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Our quotations are always based on realistic estimates, not on best-case scenarios. Of course we only charge for the hours that were actually spent on the project.
By the way: You shouldn’t trust any offer based on a price per page (only exception: translations). it’s much more user-friendly, but also much more challenging, to present the same information on “only” one page than to fill a dozen pages. Therefore, any price-per-page offer seriously penalizes user-friendly documentation and results in a conflict of interests.
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We calculate times on the basis of 15-minute time intervals. So you don’t have to pay for any expensive “rounding errors”.
We provide the same terms and conditions to all clients, no matter whether they are start-ups, mid-sized companies, or large corporations.
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“There’s hardly anything in the world that someone can’t make a little worse and sell a little cheaper …” (John Ruskin, 1819-1900).
There are better alternatives, however. If your project is on a tight budget, we can find a smart solution that uses this budget wisely. For example, we can run an ABC-Analysis to pinpoint priorities, and we can then use the right tools to create the documentation efficiently.
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