If the following arguments are the only reasons why you consider creating a document, don’t create it:
▪“Everybody does it.”
▪“We’ve always done it this way.”
▪“I don’t know where else I should put the information.”
Create a particular document only if:
▪users actually need the document
▪legal requirements necessitate that you create the document
Tip:
If you think that users expect a particular document, but if you aren’t convinced that users actually need this document, don’t create it. Consider adding the information to another document and choose a title or subtitle that makes clear that the information can be found there.
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