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Your need
Do you already have some technical documentation / online help for your products, but are you not quite satisfied with it, or are you unsure whether it lives up to the expectations of your clients? Have there possibly even been any complaints or did you notice a growing number of support calls relating to specific issues?
My service
I can analyze your documents both from the users' perspective and with regard to the creation process. You are free to choose how much time and money you want to invest here. Even if you only want some quick feedback this is just fine. In most cases, the key weaknesses can be identified very quickly.
As a result you will get a written report of the analysis and a list of concrete suggestions for improvement. If you wish, I can also present the results personally and assist you with the implementation.
See also
Revising Texts from Development and Marketing
Documentation Process Improvement
Workshops / Coaching / Mentoring
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