Publications and Presentations - indoition software user assistance

This is a list of our publications (articles, presentations) on technical documentation, especially software documentation, software user assistance, information design and single source publishing.

▪	Continuous Improvements Instead of a Revolution The new version of Help & Manual Article, tekom magazine “technical communication”, issue 1/2012

▪	Comments Welcome Setting up a comments function for online help Article, tekom magazine “technical communication”, issue 6/2011

▪	Do You Choose, Select, Activate, or Click? Recommendations for terminology in software user assistance Article, tekom magazine “technical communication”, issue 4/2011

▪	Help Authoring Tools Market overview and decision support Presentation, tekom regional chapter Nord, March 2010

▪	How to Minimize Documentation Costs Without Costs Adapting business management methods to maximize efficiency Presentation, tcworld Roadshow, 2009

▪	Instant Solution for Creating Online and Printed Documentation Working with Help & Manual version 5 Article, tekom magazine “technical communication”, issue 1/2009

▪	Demos and Interactive Components Within Online Help Tools, tips, examples Presentation, tekom conference 2008

▪	Search or Find? What makes online documentation user-friendly Presentation, tekom regional chapter Rhein-Main, October 2008

▪	AutoHotkey Automation for free Article, tekom magazine “technical communication”, issue 3/2008

▪	Creating Software Demos the Easy Way Recommendable tools for screencasting Article, tekom magazine “technical communication”, issue 1/2008

▪	Creating Screen Captures Efficiently Recommendable tools for taking screenshots Article, tekom magazine “technical communication”, issue 5/2007

▪	Help Authoring Tools Has RoboHelp regained its old strength? Expert Interview, “Produkt Global”, issue 2/2007

▪	The HAT Show 10 help authoring tools live and in color Presentation, tekom conference 2006

▪	Creativity Methods for Technical Communicators 2 Workshops, tekom conference 2006

▪	From Author-it to XDK An overview of 20 help authoring tools Article, tekom magazine “technical communication”, issue 5/2006

▪	Change of Perspective Business management solutions for reducing technical documentation costs Article, tekom magazine “technical communication”, issue 6/2005

▪	Management in Technical Communication How to make your documentation process more efficient Presentation, tekom regional chapter Süd-Niedersachsen, July 2005 Presentation, tekom regional chapter Mitte, September 2005

▪	Click me (not)! Creating user-friendly links Article, tekom magazine “technical communication”, issue 3/2005

▪	Re-designing Rusty Help Texts Presentation, tekom conference 2004

▪	Management Methods for Technical Communicators Presentation, tekom conference 2004 Presentation, tekom regional chapter Munich, March 2005 Presentation, tekom regional chapter Rhein-Main, October 2005 Presentation, tekom regional chapter Baden, November 2005

▪	Information Layering Providing need-based information Article, tekom magazine “technical communication”, issue 4/2004

▪	The Fairy-Tale of Haensel and Gretel Why navigation shouldn’t rely on breadcrumbs Presentation, Online Help Forum, tekom 2003

▪	Built-in Software Assistants Embedded Help Article, tekom magazine “technical communication”, issue 1/2003

▪	Embedded Help Presentation, Online Help Forum, tekom 2002

▪	Paper Good Bye? Article, tekom magazine “technical communication”, issue 4/2002

▪	Why we Love or Hate Help Presentation, tekom spring conference 2002

▪	Innovative Information Design With Microsoft Help 2.0 Presentation, Online Help Forum, tekom 2001

▪	Help Makeover Panel 2001 Expert on the Help Makeover Panel, Online Help Forum, tekom conference 2001

▪	Innovative Information Design Presentation, tekom regional chapter Mitte, April 2001

▪	Why Help Sometimes Doesn’t Help Presentation, CeBIT 2001

▪	Translation-Friendly Writing for a Single Source Half-day tutorial at tekom conference 2000

▪	Single Sourcing With SmartDoc Why single sourcing takes more than good tools Presentation, Forum 2000

▪	Single Source Writing for Manuals and Online Help Half-day tutorial, tekom conference 1999

▪	Single Source Writing Presentation, tekom conference 1998

▪	Other before 1998: several consumer software products (including documentation), sold via department stores and book shops

Keywords relating to this page: technical communication - technical documentation - software documentation - user documentation - user assistance - publication - publications - presentation - presentations - article - articles.