Pros and Cons of Outsourcing Technical Documentation

What are the pros and cons of outsourcing technical documentation? What are the advantages and what are the disadvantages when software documentation such as user manuals, online help files, screencasts, demos, or tutorials are created by an external service provider or contractor?

pros and cons of outsourcing technical documentation

Is it possible and does it make sense to outsource the creation of technical documentation?

show/hide sectionConcern No. 1: Costs
show/hide sectionConcern No. 2: Qualifications
show/hide sectionConcern No. 3: Time
show/hide sectionConcern No. 4: Dependence
show/hide sectionAdvantages